Shipping policy
Processing Time Orders are processed within 1–3 business days. You will receive a confirmation email once your order has been dispatched.
Shipping Rates We offer the following shipping options within Australia:
- Standard Shipping: $15.00AUD — estimated 3-5 Business Days.
- Express Shipping: $20.00AUD — estimated 1-2 Business Days.
Tracking Once your order has been shipped, you will receive an email with your tracking information.
Delays We are not responsible for delays caused by the carrier or circumstances outside our control. If your order is significantly delayed, please contact us at hello@adilakids.com.au.
Lost or Damaged Parcels If your parcel arrives damaged or goes missing, please reach out to us within 3 days of the expected delivery date and we'll do our best to resolve it.
Contact Us For any shipping enquiries, please contact us at hello@adilakids.com.au.